We ship 98.5% of orders received by 1:00 p.m. on weekdays (Monday through Friday) the same day, for pickup at a courier office or delivery to an address in major cities on the next business day.

Contact numbers for our online order fulfillment center in the Industrial Zone of Varna:

0898 608 004 and 0878 131 023 on business days from 8:00 a.m. to 5:00 p . m .

An order confirmation and updates on its status are automatically sent to the email address provided in the order. We will call you only if we need additional information or if there is an unavoidable delay.

Shipping Rates

Orders totaling more than 50 EUR qualify for free shipping to a residential address or a courier office .

For orders totaling less than 50 EUR, the cost of shipping is borne by the buyer and is determined based on:

• Selected courier company: Speedy AD or Econt Express
• Delivery method (To an office or to an address)
• The weight and volume of the shipment

The shipping fee is calculated automatically by the system when the order is completed.

There may be a slight difference in the courier service fee upon receipt of the shipment due to discrepancies between the total weight of the shipment calculated by the system and the weight measured by the courier company.

Customers of the Slanchogled online store receive a 30% discount off the standard rate for courier services provided by Econt Express Ltd. and preferential rates for courier delivery by Speedy AD.

Payment Method

• Cash on delivery to the courier upon receipt of the shipment (COD)
• By bank transfer
• Card payment

Shipping Method

• To a specified office or address via Speedy AD courier
• To a specified office or address via Econt Express courier

Returns

• Returns for a full refund are accepted within 14 days, subject to the conditions specified in the Consumer Protection Act
• If a defect is found or the wrong item was shipped, Slanchogled will cover the courier costs for returning the merchandise
• If you wish to return the item for any other reason, the courier fees are covered by the recipient

For inquiries and questions

[email protected]